Dinesh Narayanan

150 million additional elderly aged 65+, between today and 2030. This number seems astronomical, but true; and here are some examples of what the scenario is changing to. Some typical situations with the elderly An elderly couple and their three daughters and sons in law have been living together for 25 years. The couple have …

Caregiver Services – A growing need – A large scale business and employment opportunity Read More »

There are only two types of people in any organisation – those who serve the customers and those who serve the people serving customers. Others do not exist! A number of organisations mention customer centricity as a value in their mission statement. However, ensuring this is imbibed by every employee and translated into consistent customer …

Leadership Team commitment to Customer Retention- the key to sustained business growth Read More »