150 million additional elderly aged 65+, between today and 2030. This number seems astronomical, but true; and here are some examples of what the scenario is changing to. Some typical …
Caregiver Services – A growing need – A large scale business and employment opportunity Read More »
A company I used to work for had a program with 4000 people managing customer care for a telco. The last of its centers was recently shut down, as another …
Recruitments & Retrenchments – Responsible Employee Management Read More »
There are only two types of people in any organisation – those who serve the customers and those who serve the people serving customers. Others do not exist! A number …
Leadership Team commitment to Customer Retention- the key to sustained business growth Read More »
