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REMOTE

The primary motive of REMOTE is to help organizations navigate the challenges and complexities of Working From Home (WFH) through interventions around process design, technology and capability building.

The interventions deep dive into the opportunities presented by WFH and Hybrid models impacting customers, employees and other stake-holders.

 

REMOTE is structured and designed around the following core elements:

BPR & Technology

• Standardized Checklist
• Workflow Enablement
• Process Automation

Business Analytics

• Centralized Digital Data
• Real Time Dashboards
• Predictive Insights
• Data-led Opportunities

Virtual Training

Workshop Content
• Self-Management
• Effective Communication
• Managing Workforce
• Collaboration
• Rewards & Recognition
• Knowledge Management

Customer Experience

• NPS Leadership
• First Contact Resolution (FCR)

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Stay home and Stay safe! For Health-related information on Covid-19, kindly click the following :    Global | India | South Africa
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