Customer Retention & Churn Management

Customer retention and growing customer engagement are key in any industry and geography. The value of customer life cycle management and its various benefits are well understood. What eludes organisations is consistent results on this important aspect. There is no silver bullet for customer retention or churn reduction, it is an interplay of several factors calling for a multi-pronged approach.

Learn more about Customer Retention Services and Churn Management Program designed by Vasutti to strategize and manage customer lifecycle and engagement.



At Vasutti, we believe a comprehensive Churn Management Program (CMP) should encompass.

  • Management commitment and Organisation Culture
  • Customer Experience and life cycle management
  • Brand promise and product proposition
  • Analytics
  • Customer empowerment
  • Team Capability
  • Rewards and Incentives
  • Competitive and other bench-marking

Want to know more about Churn Management?

Click the link below to download our customer retention focused CHURN brochure now!

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