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Know Who We Are

About our company

Vasutti, is a boutique consultancy firm of expert practitioners with diverse and cumulative leadership experience of over 240+ years in the service sector. This spans Healthcare, Telecom/ISP, IT/ITeS/BPO, BFSI, Retail/FMCG, Media, Manufacturing, Education, Travel/Hospitality, Government & PSU. We dovetail our extensive know-how and understanding of businesses to partner with organizations through execution leading to profitable growth.
 

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transformation through Business enrichment

Enrichment through Collaboration

Practitioners

Strong management background from diverse sectors and marquee organizations, with deep know-how & expertise - to generate transformational outcomes.

Customer Centric

Brings an insightful, outside-in approach with a sharp focus on the Customer.

Strong Execution

Harnesses the power of simplicity and collaboration to enable execution

REMOTE

REMOTE by Vasutti is built to focus on the core aspects of BPR & Technology, Business Analytics, Virtual Training, and Customer Experience. Our carefully structured intervention will closely analyze and enhance the experiences of all customers, employees, and stakeholders. 

Vasutti is prepared to help you navigate the challenge of working remotely in the wake of the pandemic. We focus on all the various aspects of Work From Home that could be optimized to always keep your organization on top of the game.

PRECISE

Ensuring Customer confidence is a key imperative in an uncertain environment. Having a clear, consistent message and communication with consumers allows for better outcomes across

situations. In this digital environment, the importance of written communication has never been higher. PRECISE by Vasutti, has been designed to address the challenges of written communication, faced by Frontline teams. The program aims to enhance competencies and capabilities of customer centric teams, to allow for clarity, transparency and greater responsiveness

CHURN

One of the key cornerstones of successful organizations is higher customer stickiness and retention. At Vasutti, we have designed a comprehensive program that focuses on Customer Lifecycle Management and Experience, ensuring higher retention and growth.

Our Churn management program is carefully structured to incorporate aspects such as Management Commitment and Organization Culture, Customer Experience and Life Cycle Management, Analytics, Team Capability among other aspects.

Testimonials

Customer satisfaction comes foremost for us, and nothing makes us happier than delighted and contented customers.

Our Valued Customers

Insights

Our motto is to keep moving businesses forward. To grow, and evolve with each step. Bringing our perspective of changes in the work place.

Contact Us

Learn how Vasutti can change your business

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