Enhancing organizational resilience though a multi-dimensional approach with our product REMOTE.

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Know Who We Are

About our company

Vasutti, is a boutique consultancy firm of expert practitioners with diverse and cumulative leadership experience of over 240+ years in the service sector. This spans Healthcare, Telecom/ISP, IT/ITeS/BPO, BFSI, Retail/FMCG, Media, Manufacturing, Education, Travel/Hospitality, Government & PSU. We dovetail our extensive know-how and understanding of businesses to partner with organizations through execution leading to profitable growth.
 

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CHURN

One of the key cornerstones of successful organizations is higher customer stickiness and retention. At Vasutti, we have designed a comprehensive program that focuses on Customer Lifecycle Management and Experience, ensuring higher retention and growth.

Our Churn management program is carefully structured to incorporate aspects such as Management Commitment and Organization Culture, Customer Experience and Life Cycle Management, Analytics, Team Capability among other aspects.

REMOTE

REMOTE by Vasutti is built to focus on the core aspects of BPR & Technology, Business Analytics, Virtual Training, and Customer Experience. Our carefully structured intervention will closely analyze and enhance the experiences of all customers, employees, and stakeholders. 

Vasutti is prepared to help you navigate the challenge of working remotely in the wake of the pandemic. We focus on all the various aspects of Work From Home that could be optimized to always keep your organization on top of the game.

transformation through Business enrichment

Enrichment through Collaboration

Practitioners

Strong management background from diverse sectors and marquee organizations, with deep know-how & expertise - to generate transformational outcomes.

Customer Centric

Brings an insightful, outside-in approach with a sharp focus on the Customer.

Strong Execution

Harnesses the power of simplicity and collaboration to enable execution

Testimonials

Customer satisfaction comes foremost for us, and nothing makes us happier than delighted and contented customers.

Mr. Chocko Valliappa Founder & CEO, Vee Technologies

Vasutti Services Private Limited has been associated with our company since 2018. They are sincere and professional in their approach and have a good team who are Customer Centric and execution focused. More importantly focused on doing what it takes

Ms. Anuradha Sharma Division Head, Coporate & General Affairs, Honda R&D (India)

We found it interesting and incredibly useful. The overall training program was very productive for all participants to have free and open discussion on the topics covered that would otherwise not have been possible. Truly speaking your vast knowledge on the subject and training skills made the session very valuable for every participant

Ms. Megha Matoo Presiding Officer - POSH Committee, Medi Assist Healthcare Services Limited

The overall training of our Internal Committee members was very productive and it has further deepened our knowledge with regard to POSH. During the session, it was an excellent opportunity for all participants to interact in an open forum and have a free discussion on critical issues arising out of sexual harassment at workplace

Mr. Sudhir Narayana Controller of Defense Accounts, Regional Training Center (Southern Region) D.R.D.O

It was a pleasure to have you, at our Centre to conduct the Workshop on Work Life Balance and Creativity as part of our Training & Development week, during the first week of December’2018. The Workshop has very well received by the Officers and Staff who attended. They found it beneficial and practical. We would like to utilize your services in the future when an opportunity arises in your domain and also recommend them to our sister organizations

Our Articles

Our motto is to keep moving businesses forward. To grow, and evolve with each step. Bringing our perspective of changes in the work place.

Caregiver Services – A growing

150 million additional elderly aged 65+, between today and 2030. This number seems astronomical, but true; and here are some examples of what the scenario is changing to. Some typical situations with the elderly An

Recruitments & Retrenchments – Responsible

A company I used to work for had a program with 4000 people managing customer care for a telco. The last of its centers was recently shut down, as another service provider took over. Another

Leadership Team commitment to Customer

There are only two types of people in any organisation – those who serve the customers and those who serve the people serving customers. Others do not exist! A number of organisations mention customer centricity

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