
Difficult Conversations with Customers
The advent of Social Media, among other things, has significantly altered the nuances of Customer Experience. Impatient customers are increasingly aware of the spread of social media and have adroitly
transformation through Business enrichment
Strong management background from diverse sectors and marquee organizations, with deep know-how & expertise - to generate transformational outcomes.
Our business consulting services brings an insightful, outside-in approach with a sharp focus on the Customer.
Harnesses the power of simplicity and collaboration to enable execution
REMOTE by Vasutti business consulting firm, is built to focus on the core aspects of BPR & Technology, Business Analytics, Virtual Training, and Customer Experience. Our carefully structured intervention will closely analyze and enhance the experiences of all customers, employees, and stakeholders.
Our business consultants in India are prepared to help you navigate the challenge of working remotely in the wake of the pandemic. We focus on all the various aspects of of REMOTE working environment that could be optimized to always keep your organization on top of the game.
Ensuring Customer confidence is a key imperative in an uncertain environment. Having a clear, consistent message and communication with consumers allows for better outcomes across situations. In this digital environment, the importance of written communication has never been higher. PRECISE by Vasutti, has been designed to address the challenges of written communication, faced by Frontline teams. The program by our business consultancy aims to enhance competencies and capabilities of customer centric teams, to allow for clarity, transparency and greater responsiveness.
One of the key cornerstones of successful organizations is higher customer stickiness and retention. At Vasutti, we have designed a comprehensive business management program that focuses on Customer Lifecycle Management and Experience, ensuring higher retention and growth.
Our Churn management program is carefully structured to incorporate aspects such as Management Commitment and Organization Culture, Customer Experience and Life Cycle Management, Analytics, Team Capability among other aspects.
Customer satisfaction comes foremost for us, and nothing makes us happier than delighted and contented customers.
Together we achieve more. Let’s work together and enhance your Business Processes today.
Our motto is to keep moving businesses forward. To grow, and evolve with each step. Bringing our perspective of changes in the work place.
The advent of Social Media, among other things, has significantly altered the nuances of Customer Experience. Impatient customers are increasingly aware of the spread of social media and have adroitly
Reams have been written over communication! Organizations are acutely aware of the importance of communication and hire agencies to help them craft their communication with the media, public, stakeholders etc.
A Note on Customer Retention Most organizations cite the importance of Customer Retention, but few actually are able to make it happen. A key reason is that customer attrition is