- Value-oriented innovative pricing structure including Gain Share from Accrued Benefits.
- Sustainable Implementation – Continued Support ensuring Capability Building for Sustenance.
- Proprietary frameworks and tools that create deep insights and expedite implementation.
- Solution Centric – Practical Solution Design Leveraging Quantitative & Qualitative Approaches.
- Full array of capabilities from Design conceptualization to
- Seasoned Practitioners with Deep Experience across varied Industry Sectors and Domain.
- Cost reduction by 5 to 8% of the Addressable Cost Base (inclusive of Direct & Indirect spend)
- Customer Metrics CSAT# 4+ / NPS 50+ for Customers
Contributing 80% of the Revenue.
- Process Maturity@ – At least One Step Up Movement from Current State to Next Stage on 5 Point Scale.
- Capability Index$ of Other In Scope Operational Metrics to be 1+ with Higher Consistency.
- 30%+ Improvement in Process Simplification Index based on Employee Rating.
- 100% SLA / Specification Achievement for all In Scope Engagement.